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Account Executive | Strategic Large Enterprise | SaaS | CX & AI Solutions (m/f/d)

München
Full-time
Permanent employee

Your mission

You build new enterprise customer relationships in the Large Enterprise segment and develop them into strategic CX and AI partnerships.

We are currently looking for you as an Account Executive | Strategic Large Enterprise | SaaS | CX & AI Solutions (m/f/d) in the Large Enterprise Sales Team at our headquarters in Munich in a hybrid working model.

The global CX outsourcing market is worth over USD 400 billion – and we are currently at around €100 million in revenue. While traditional BPOs rely on rigid offshore structures, at yoummday we have built a different model: a technology-driven platform that combines AI automation with a global network of highly qualified freelance CX professionals (“Talents”).

As a Strategic Enterprise Account Executive (m/f/d) in the LE Sales Team, you are responsible for developing, managing, and closing complex deals in the Large Enterprise segment. You operate confidently within complex enterprise structures, manage C-level buying centers, and lead deals from the first qualified opportunity through to closing. If the funnel is not sufficiently filled with qualified enterprise opportunities, you also actively support top-of-funnel activities and, when needed, take on full-cycle new business responsibility on a situational basis.

Companies such as Deutsche Telekom, Telefónica, and Lufthansa demonstrate the level at which we already operate with international corporations.
  • Hunter mentality in the Large Enterprise segment: You develop new CX customers based on a defined named-account list and manage the sales cycle. In doing so, you work closely in tandem with our BDR, who handles the initial account opening and first-meeting process. At the same time, you are always able to build additional pipeline yourself when strategically necessary or when the funnel requires support.
  • Enterprise sales experience & complex deal execution: You have several years of experience in enterprise sales, managing complex buying centers, handling RFX processes, and closing multi-stage, high-volume deals. You are comfortable with long sales cycles and deliberately seek out complex, strategic sales processes. You work account-based, identify new opportunities within target customers, systematically warm up cold contacts, and scale potential in a structured way.
  • Strategic enterprise selling & performance mindset: You own the entire enterprise sales cycle in developing opportunities from the BDR team – from discovery and needs analysis through to closing. In addition, you can actively engage in top-of-funnel activities when needed to generate additional pipeline. KPIs drive you; you think in terms of measurable impact and sustainable business success.
  • C-level engagement & relationship building: You quickly build trust with senior stakeholders, convince early in the decision-making process, and operate confidently at C-level. You actively leverage your network to support new opportunities within the relevant ICP environment.
  • Voice of the customer & strategic influence: You deeply understand your customers’ business challenges, identify growth potential, and actively feed these insights into internal discussions. You act as the interface between market, product, and operations.
  • Negotiation & deal execution: You lead complex contract and stakeholder processes across multiple organizational units and coordinate Legal, Finance, and Operations through to successful closing and handover to our Operations team. You remain focused even in challenging deal situations, find pragmatic solutions, and consistently drive results forward.

Your skillset

  • Enterprise New Business & Complex Deal Execution: Several years of experience in Large Enterprise Sales with a clear focus on new customer acquisition in complex, international organizations. Confident in managing and steering multi-stage, high-value deals in the multi-million range. Highly experienced in working with complex buying centers as well as RFX/RFP processes, and in consistently leading long, strategic sales cycles through to successful closing.
  • Strategic Enterprise Sales Experience: Extensive experience in strategic enterprise sales environments, particularly in SaaS, technology, platform, CX, or outsourcing models. Proven expertise in acquiring and developing new customers in the Large Enterprise segment with a focus on sustainable revenue generation and long-term customer relationships.
  • Strategic & Analytical Deal Thinking: Strong ability to quickly understand and structure complex business models. Development of strategic, scalable solution approaches based on the business challenges of large organizations. Highly skilled in translating customer needs into clear value propositions and commercially viable deal structures.
  • Solution-Oriented Enterprise Selling: Combination of strong commercial acumen and technological understanding to position complex solutions at C-level. Confident in managing decision-making processes across multiple stakeholder levels and in negotiating sophisticated enterprise contracts through to closure.
  • International Communication: Fluent negotiation and communication skills in German and English. Confident presence in international enterprise environments at executive and C-level, with the ability to convey complex topics clearly, convincingly, and in a stakeholder-appropriate manner.

Your winning deal

  • Deine Benefits: Neben 30 Tagen Urlaub bieten wir dir außerdem einen Joblunch-Zuschuss (69 € im Monat), eine "Givve"-Card (wird monatlich mit 50 € aufgeladen), Rabatte via "Corporate Benefits", die Möglichkeit eines JobRad-Leasings, Zuschüsse zur Altersvorsorge (bAV & VL) sowie grandiose Team- und Companyevents.
  • Dein Arbeitsplatz: Bei uns arbeitest du im flexiblen, hybriden Modell aus einem unserer hundefreundlichen und modernen Offices und hast zudem die Möglichkeit auf 2 Wochen im Jahr “Workation” innerhalb der EU (*gilt nur für Mitarbeiter:innen mit EU-Pass).
  • Dein Footprint: Eine Position in einer profitablen Company, in der du die Freiheit und das Vertrauen erhältst, diese mitzugestalten und mit uns gemeinsam an der “future of work” zu arbeiten.
  • Die Werte: Wir punkten mit einer offenen, authentischen Kultur und einem leistungsstarken sowie humorvollen Team, das sich schon jetzt darauf freut, mit dir mutige Entscheidungen zu treffen und neue Wege zu gehen, die uns zu nachhaltigen Erfolgen führen.
  • Deine Chance: Bei uns hast du vom ersten Tag an die Möglichkeit, Verantwortung zu übernehmen, Innovationen voranzutreiben und gemeinsam mit einem Team aus Expert:innen das Unternehmen und dich weiterzuentwickeln.

About us

Are you looking for a profitable scale-up that offers you long-term prospects and a disruptive business model with a growth-oriented corporate culture? Do you also want to grow beyond the usual standards, bring your own initiative and appreciate actively shaping topics?  

Then yoummday is the right place for you! 

yoummday: “You made my day” - As an innovative SaaS platform, we connect companies with highly qualified freelance call center agents (“Talents”) worldwide. Our digital solution enables flexible, scalable and efficient customer support - without the need for traditional call center structures. We are a family-run Munich-based scale-up with over 350 employees (“Daymakers”) at 5 locations in Europe and 1 in the USA - further growth is inevitable ;).  

Become part of our team and set new standards in AI-supported customer service with us to create smart, data-driven solutions that inspire.

At yoummday, we value diversity and equal opportunities. We welcome applications regardless of gender, background, age, sexual orientation, religion, or disability. Different perspectives make us stronger – which is why we actively promote an inclusive work environment where everyone can reach their full potential.