Digital Tourism Specialist (m/f/d) with German

Permanent employee, Full-time · Prague

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Deine Aufgaben
Our client for this project is the world’s leading online marketplace for the vacation rental industry. The successful candidate will be an account manager for the market of your spoken language, meaning that on a daily basis you will be responsible for the inbound and outbound, calling and management, of both prospective and existing customers. You will be in charge of consulting, advising, and providing pay-per-booking solutions to holiday-rental property owners to build long-term business relationships with them while optimising the quality of their listings and increasing their ROI.


Main Responsibilities: 

  • Calling the German market during their business hours to acquire new business and maintain existing business for our client by selling subscription-based solutions to vacation rental property owners.
  • Correctly match the best product to the customer’s specific needs.
  • Nurture clients throughout the sales process, from start to close.
  • Provide customers with excellent sales experience and build long-term business relationships.
  • Use an array of systems and tools to provide best-in-class service.
  • Meet the daily/weekly personal and team targets.
  • Maintain an understanding of the holiday rental marketplace including competitors.
  • Some of your time may be spent on back-office activities, including systems logging, CRM management, benchmarking, and case studies.
Dein Profil
  • Fluent proficiency in the German language
  • Must reside or be living in the Czech Republic 
  • 1-year relevant experience in sales/ pre-sales/ telemarketing/ lead generation or similar position is preferred 
  • Strong interpersonal communication skills and a customer-centric approach
  • Ability to work independently, proactively identify complexities, and maintain ownership of issues
  • Ability to self-direct, as necessary, and make good judgments based on information available
  • Familiar with or willing to learn multiple internal systems
  • Great research skills
  • Strong written and verbal communication skills
  • Desire to learn & succeed
  • Excellent telephone manner
  • Ability to work independently and be self-motivated
Warum wir?
  • Full-time employment (12-month contract with a 3-month probationary period)
  • A hybrid working opportunity (a mix of onsite and remote working)
  • Fully paid training, paid overtime, no weekend or evening shifts
  • 20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
  • 50% or 100% discounted Multisport membership (www.multisport.cz)
  • Team building & social events 
  • Great company culture
  • Ongoing training sessions & personal development endeavours
  • A diverse international work environment with global brands in centrally located Karlin, Prague
Paid Training and Free Development
We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within our company.
Über uns
Wir sind ein Game Changer - innovativ, zeitgemäß und anders. Ein Unternehmen, bei dem es Spaß macht, Kunde, Talent und vor allem Mitarbeiter zu sein. Falls du Lust auf ein herausragendes Business-Modell und eine nachhaltige Unternehmenskultur hast und Teil eines motivierten, leistungsstarken Teams werden willst, dann bist du bei yoummday genau richtig! 
 

Denn mit unserer Technologie revolutionieren wir die Arbeitswelt: Selbstbestimmtes Arbeiten unter fairen Bedingungen! Kunden können mit unserer Plattform ihre Customer Experience komplett virtuell aufsetzen und steuern. Gleichzeitig bietet unser Marktplatz Zugang zu weltweit arbeitenden Talenten. Preis, Qualität und Flexibilität sind bei uns keine Trade-Off-Entscheidungen – wir liefern exzellente Leistungen in allen Dimensionen.

Du hast Lust auf Innovation und Revolution? Werde Daymaker!
Your mission
Our client for this project is the world’s leading online marketplace for the vacation rental industry. The successful candidate will be an account manager for the market of your spoken language, meaning that on a daily basis you will be responsible for the inbound and outbound, calling and management, of both prospective and existing customers. You will be in charge of consulting, advising, and providing pay-per-booking solutions to holiday-rental property owners to build long-term business relationships with them while optimising the quality of their listings and increasing their ROI.


Main Responsibilities: 

  • Calling the German market during their business hours to acquire new business and maintain existing business for our client by selling subscription-based solutions to vacation rental property owners.
  • Correctly match the best product to the customer’s specific needs.
  • Nurture clients throughout the sales process, from start to close.
  • Provide customers with excellent sales experience and build long-term business relationships.
  • Use an array of systems and tools to provide best-in-class service.
  • Meet the daily/weekly personal and team targets.
  • Maintain an understanding of the holiday rental marketplace including competitors.
  • Some of your time may be spent on back-office activities, including systems logging, CRM management, benchmarking, and case studies.
Your profile
  • Fluent proficiency in the German language
  • Must reside or be living in the Czech Republic 
  • 1-year relevant experience in sales/ pre-sales/ telemarketing/ lead generation or similar position is preferred 
  • Strong interpersonal communication skills and a customer-centric approach
  • Ability to work independently, proactively identify complexities, and maintain ownership of issues
  • Ability to self-direct, as necessary, and make good judgments based on information available
  • Familiar with or willing to learn multiple internal systems
  • Great research skills
  • Strong written and verbal communication skills
  • Desire to learn & succeed
  • Excellent telephone manner
  • Ability to work independently and be self-motivated
Why us?
  • Full-time employment (12-month contract with a 3-month probationary period)
  • A hybrid working opportunity (a mix of onsite and remote working)
  • Fully paid training, paid overtime, no weekend or evening shifts
  • 20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
  • 50% or 100% discounted Multisport membership (www.multisport.cz)
  • Team building & social events 
  • Great company culture
  • Ongoing training sessions & personal development endeavours
  • A diverse international work environment with global brands in centrally located Karlin, Prague


Paid Training and Free Development
We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within our company.
About us
You made my day
...become a daymaker! Take advantage of the opportunity to help us revolutionise the contact centre industry...

We are a game changer - innovative, contemporary and different. A company where it's fun to be a customer, a talent but also an employee. At our Munich location, we develop forward-looking solutions for the contact center industry. In Sofia we implement our products for our customers.
Traditional contact centres often work according to the same principle: Open-plan offices and fixed working hours, a situation which is also associated with inflexibility and low pay for employees. All of this also leads to lack of motivation on the part of the employees and high costs for customers.

Yoummday takes a completely different approach. Since we were founded in 2016, we committed ourselves to fair and reliable remuneration as well as tasks that motivate our independent talents. All of this frees our customers from inflexibility and high costs.

We have revolutionized the contact center industry. Join the revolution. Become a daymaker.
Your application!
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